Tom,

Thank you so much for our new roof!

We were initially impressed with your preparedness; ready with the measurements, a quote, and a very professional explanation booklet complete with drawings.

You recommended a few local roofs to aid us in our choice of color; as you do not voice an opinion. (Smart Man).

Pablo and crew did a wonderful job, arriving as scheduled and completed on time. They also did a great clean up job!

Thanks again and please add our names to the list of happy customers who would not hesitate to recommend you.

Regards,

Catherine and Frank LaFerrara

My new roof looks great!

And I was pleasantly surprised when I got home from work and the workers were almost finished. Thanks for making getting a new roof such a painless process.

Are you going to send me an invoice or should I just send you a check? Let me know.

Thanks again for a great job.

Cheryl Suffern

Thank you for your efficient work!

We love the new roof.

Sue and Joe

Hi Tom,

Tom, I am satisfied that I made the right decision to give you our business.

I selected Buzzard roofing not because it was the lowest bid. Buzzard has one of the best reputations among roofing contractors however, in my opinion, Buzzard stands head and shoulders over the competition with regard to being upfront with the job estimate, and briefing the customer on every aspect of the job.

Thanks,

Scott Fairbrother

Hi Tom,

It was a pleasure to meet one of your teams.

They arrived this morning 7:30 am.

As I drove off for work I watched 4 of your men, each squatting on my high pitched roof, silhouetted against the morning sky, raking off old shingles in sync like dancers.

It looked like something right out of Mary Poppins.

Pablo was a great foreman, I met the whole team including his brothers and dad.

They did a tremendous job. I am very impressed by the amount they accomplished in just one day.

The new roof and skylight look beautiful! And despite the threat of rain we only had minor sprinkles.

Pleasure working with you,

Rose Beci

Dear Tom,

Here's the check. Thanks again for a fine job- Feel free to add us to your list of references. I also wanted to give you some feedback about the CertainTeed survey, which I have completed. (I work in marketing research and am therefore unusually attuned to such things.) The scale they use is based around meeting expectations. Now, when you came to present your bid, you set our expectations quite high - you said you would do a thorough and excellent job. If I had answered the survey accurately, you would have got middle ratings all the way, because you met our expectations by doing a thorough and excellent job. It's practically impossible for you to significantly exceed the very high expectations you had set for yourself" The quality of your work rnerits much higher ratings than middle, so if answered the survey as if it was asking about satisfaction with the job. It might also be of interest to you that your bid was the lowest in price of the three we received, a couple of hundred lower than one and about a thousand lower than the other.

Regards,

"I went ahead and signed up for a month of Angie's list and left a good review. I was very pleased with the job. The crew was very professional and friendly. The job was done in two days and the yard looked great. Thanks for a very smooth transaction".
Mary Martin

Tom ,

Just wanted to say the roof looks great! We are very pleased. I would also like to commend Pablo and his crew for a job well done! They were very professional and very attentive to detail!

Richard Brooks
Raleigh, NC

January 2, 2009

"Many many thanks",

Tom

We are glad to serve as a reference if you would like to use our name in that capacity.
The quality of your workmanship and the integrity with which you do business are exemplary.

May God bless you, your family and your business.

David & Marylee Lobach

Dear Tom,

My husband and I would like to thank you for the beautiful job you did on our new roof. From our first interaction with you, your experience and seniority in this business was loud and clear. As you know, we have an "older home", and we have done a lot of renovation/remodeling over the years. Not once have any of the contractors or companies displayed the high level of standards that you did.

That seems like a very simple expectation to me, the consumer, but I can't say the same service was provided by most of the other companies we've worked with in the past. As a consumer, I find that extremely frustrating;

I will say that we received a few other estimates, and while some of them were less expensive than you, your name is much more known in the area as doing quality work.

The job was done in the time frame you indicated, and it looks terrific. It was also impressive that your crew did an outstanding job cleaning up (and there was a lot of clean-up to do!). I would highly recommend you to others.


Thanks again, Tom.
Lynn Doyle

Dear Tom:

I wanted to write to express how appreciative I was at the roofing job your company recently performed for me.

Similarly, your crew was courteous and professional. I appreciate their quality work both as roofers and in connection with the exterior carpentry work they completed.

I knew when I selected your company I was making the correct decision. The end result just confirmed what I already knew.

Sincerely,
Emery E. Milliken
Raleigh, NC

Dear Tom:

I wanted to write a short note to tell you I enjoyed doing business with you.



All the people who recommended you to me were correct.

You were there when you said you would be, both for the initial consult and for the wrap-up. I appreciated you providing me with the list of addresses for the different shingles I was considering so that I could see how they looked on-house. The most likely contingencies were foreshadowed in your estimate, so surprises were minimized. Your crew started on time, worked hard, and except for the fact that it actually rained for the first time in six weeks, would have finished at the time projected.

I feel I got good value for my money. Obviously, what I needed to accomplish with the roof over my big den was a challenge, and I appreciated having Tad involved in the process. He was there when he needed to be, made sure the nail-base ventilation product was installed per his instructions, and was hands-on when required to be. Tad, Pablo, and the crew worked well together and it was a pleasure to have them around; they were particularly helpful and patient in answering the questions I had.

The roof looks great, and I think I already can perceive a difference in the way the den heats, so it appears the nail-base ventilation product is having the desired effect. Hopefully this will be even more evident when hot weather returns.

Feel free to publish this letter to others and to have others call me for a reference. Thanks again on a good job.

Best wishes,
Johnny M. Loper

Tom,

Thank you for the quality workmanship with the new roof that you put onto our house.



That equals a total quality package. Again, thank you and the team who did the professional work.

Sincerely,
Jim & Ellen Svitanek
Cary, NC

Tom,

We are so pleased with our "new" shingled roof (and skylight replacements) and feel very comfortable in recommending Tom Buzzard Company.

He went out of his way to be sure we were satisfied with our choices, and the high quality of workmanship throughout was just as he guaranteed in his proposal.

Tom doesn't cut corners; he selects excellent, long-lasting materials and products. He sets certain high standards and yet his prices/estimates are very competitive. We know because we researched other contractors before making our decision.

Trish

Dear Tom,



We are completely satisfied with the job you and your men have completed. Your presentation made our decision-making process easy. You and your foreman communicated effectively with us at all times. Your price was very competitive.

Your crew was efficient, had good teamwork and performed admirably. Their clean-up was excellent. Your warranty was the best we were offered. The job supervision by both you and your foreman was comprehensive.

Thank you for your service,
Jane & Elliott
Raleigh, NC

Hi Tom,



Regards,
Scott Parker
Cary, NC

Tom,

Thanks again,
Scott Buggs